iRiS Mobile Valet

iRiS Mobile Valet

iRiS Mobile Valet enables hotels to offer a world-class, multilingual guest services application which guests can easily download to their own device.

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The app delivers a world of opportunity for hoteliers to communicate with their guests before, during and after their stay, creating revenue opportunities previously unseen and offering guests a new world of convenience and control.

Imagine being able to fill those spa treatment slots, increase your in-house restaurant bookings, send chef specials of the day to every guest, increase room service revenue by up to 41%, sell tours and rounds of golf, indeed up-sell at every opportunity – all while your guests are on the move.

Content and operations management is controlled through our cloud-based iRiS Manager, which allows content changes to be made instantly and enables two-way messaging with guests in any language.

 

iRiS Mobile Valet key features.

User Friendly

Everything a guest needs; iRiS is easy to use and offers an interactive, multimedia experience.

Powerful Back-End Solution

Supported by a sophisticated web-based app management system which includes messaging and alerts, language management, system integrations, content management and reporting.
Customisation

Can be fully tailored, bespoke to suit your business’ needs and adhere to your brand guidelines.

Personalisation

Provides options for guests to select multiple languages, child protection settings and much more.

Browse Offline

Both and Android and iOS applications are native which allows the guest to browse offline when both 3G or Wi-Fi networks are unavailable.

Room control

A unique interface makes it easy to control devices and allow your guests to adjust their lighting, heating and even their curtains.

Integration

Possible to integrate with other systems within your hotel such as PMS, IPTV, POS, RMS/BMS reservation systems and service monitoring systems.

Powerful Marketing Tool

Provides guests with access to a wide range of content for internal and external products, services and information. Offers the ability to push offers and promotions to guests.

Real Time Analytics

Powerful reporting tool to record guest requirements or movements and measure popular products and facilities. Up-to-date information can be retrieved at any time.

Guest survey

Send relevant guest satisfaction questionnaires prior to check-out, ensuring a high percentage of feedback.

Share Content

Guests can share details of a hotel facility with friends and family by Mail, Message, Twitter or Facebook. Guests can also save or print directly from the app. Users can also view the hotel’s TripAdvisor page to rate and review.